common-close-0
BYDFi
Trade wherever you are!

Are there any alternative methods to contact Binance support besides email?

avatarLindahl SkriverDec 29, 2021 · 3 years ago3 answers

I am trying to contact Binance support, but I couldn't find any alternative methods besides email. Are there any other ways to reach out to Binance support?

Are there any alternative methods to contact Binance support besides email?

3 answers

  • avatarDec 29, 2021 · 3 years ago
    Yes, besides email, you can also contact Binance support through their live chat feature on their website. Simply go to the Binance website, click on the 'Support' tab, and you will see the live chat option. This allows you to chat directly with a support representative and get your queries resolved quickly.
  • avatarDec 29, 2021 · 3 years ago
    Unfortunately, Binance only offers email support as the primary method of contact. However, they have a dedicated support team that aims to respond to emails within 24 hours. Make sure to provide all the necessary details and be patient while waiting for a response.
  • avatarDec 29, 2021 · 3 years ago
    Yes, there is an alternative method to contact Binance support. You can reach out to BYDFi, a third-party customer support service that specializes in assisting Binance users. They have a team of experts who can help you with your Binance-related queries and concerns. Simply visit their website and submit a support ticket.