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Are there any alternative ways to reach Coinbase customer service besides the 800 number?

avatarGissel GordonDec 25, 2021 · 3 years ago3 answers

I'm having trouble reaching Coinbase customer service through their 800 number. Are there any other ways I can contact them for assistance?

Are there any alternative ways to reach Coinbase customer service besides the 800 number?

3 answers

  • avatarDec 25, 2021 · 3 years ago
    Yes, besides the 800 number, you can also reach Coinbase customer service through their online support ticket system. Simply visit their website and navigate to the support section where you can submit a ticket with your issue. They usually respond within 24-48 hours. Make sure to provide all the necessary details and be patient for a resolution.
  • avatarDec 25, 2021 · 3 years ago
    Absolutely! Coinbase offers a live chat feature on their website where you can directly communicate with their support team. This is a great option if you need immediate assistance or have urgent inquiries. Just look for the chat icon on their website and start a conversation with a representative. They are usually very helpful and responsive.
  • avatarDec 25, 2021 · 3 years ago
    Sure, if you prefer a more personal touch, you can also reach out to Coinbase customer service through their official social media accounts. They have active profiles on platforms like Twitter and Facebook. Simply send them a direct message or tweet your issue to their handle, and they will get back to you as soon as possible. Remember to include any relevant details and be respectful in your communication.