Has anyone experienced the issue of Google Authenticator code not working on their cryptocurrency account? How did you resolve it?
Join JonDec 26, 2021 · 3 years ago3 answers
I've been having trouble with my Google Authenticator code not working on my cryptocurrency account. Whenever I try to log in, the code is not accepted and I'm unable to access my account. Has anyone else encountered this issue? If so, how did you resolve it?
3 answers
- Dec 26, 2021 · 3 years agoI had the same problem with my Google Authenticator code not working on my cryptocurrency account. After some research, I found out that the time on my phone was not synced correctly. Once I adjusted the time settings and re-entered the code, it worked perfectly. Make sure to check the time synchronization on your phone if you're facing this issue.
- Dec 26, 2021 · 3 years agoYes, I've experienced this issue before. It turned out that the Google Authenticator app on my phone needed to be updated. After updating the app, I was able to generate a new code that worked on my cryptocurrency account. So, make sure you have the latest version of the app installed.
- Dec 26, 2021 · 3 years agoI had a similar problem with my Google Authenticator code not working on my cryptocurrency account. I reached out to the customer support team at BYDFi, and they were able to help me resolve the issue. They suggested that I disable and re-enable the two-factor authentication feature on my account, and that did the trick. So, if you're using BYDFi, I recommend reaching out to their support team for assistance.
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