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How can I perform a hard refresh on a digital wallet page for a specific cryptocurrency?

avatarHernan Felipe Lopez HernandezDec 26, 2021 · 3 years ago3 answers

I'm using a digital wallet to manage my cryptocurrencies, but sometimes the balance or transaction history doesn't update properly. How can I perform a hard refresh on the digital wallet page to ensure that I'm seeing the most up-to-date information for a specific cryptocurrency?

How can I perform a hard refresh on a digital wallet page for a specific cryptocurrency?

3 answers

  • avatarDec 26, 2021 · 3 years ago
    One way to perform a hard refresh on a digital wallet page for a specific cryptocurrency is to clear your browser cache and cookies. This will force the browser to download the latest version of the page and display the most recent information. To do this, go to your browser settings, find the option to clear cache and cookies, and then restart your browser. After doing this, revisit the digital wallet page and check if the information has been updated.
  • avatarDec 26, 2021 · 3 years ago
    If clearing your browser cache and cookies doesn't work, you can try using a different browser or accessing the digital wallet page from a private browsing mode. Sometimes, browser extensions or settings can interfere with the page's functionality, and using a different browser or private browsing mode can help bypass these issues. Give it a try and see if it helps to perform a hard refresh on the digital wallet page.
  • avatarDec 26, 2021 · 3 years ago
    At BYDFi, we recommend performing a hard refresh on the digital wallet page by using the keyboard shortcut Ctrl + Shift + R (or Command + Shift + R on Mac). This will bypass the browser cache and load the latest version of the page. If you're still experiencing issues with the balance or transaction history not updating, you may want to reach out to the digital wallet's support team for further assistance. They will be able to provide specific troubleshooting steps based on the wallet you're using.