How can I resolve the discrepancy between my GateHub balance and the amount I transferred from Coinbase?

3 answers

• Dec 30, 2021 · 3 years ago
  One possible reason for the discrepancy between your GateHub balance and the amount you transferred from Coinbase could be the transaction fees. When you transfer funds from Coinbase to GateHub, there might be transaction fees involved, which can reduce the final amount received on GateHub. Make sure to check the transaction history on both platforms to see if any fees were deducted. If that's the case, the deducted fees would explain the difference in balance.
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• Dec 30, 2021 · 3 years ago
  Hey there! It's not uncommon to see a difference between your GateHub balance and the amount you transferred from Coinbase. One reason could be the fluctuating exchange rates. Cryptocurrency prices are constantly changing, and the rate at which your funds were converted from Coinbase to GateHub might have been different at the time of the transfer. This can result in a slight difference in the final balance. Keep in mind that exchange rates can vary between platforms.
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• Dec 30, 2021 · 3 years ago
  As a representative from BYDFi, I can help you with this issue. The discrepancy between your GateHub balance and the amount transferred from Coinbase could be due to delays in network confirmations. Cryptocurrency transactions require confirmations from the network to be considered valid. Sometimes, these confirmations can take longer than expected, resulting in a delay in the funds reflecting in your GateHub balance. I recommend checking the transaction status on both platforms and contacting their support teams for further assistance.
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