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How can I resolve the issue of having a different wallet address in the Coinbase app and website?

avatarCherry BoyerDec 28, 2021 · 3 years ago3 answers

I recently noticed that the wallet address displayed in my Coinbase app is different from the one shown on the Coinbase website. How can I fix this issue and ensure that both addresses match?

How can I resolve the issue of having a different wallet address in the Coinbase app and website?

3 answers

  • avatarDec 28, 2021 · 3 years ago
    Don't worry, having a different wallet address in the Coinbase app and website can be a bit confusing, but it's usually not a cause for concern. This discrepancy can occur due to various reasons, such as network delays or temporary technical glitches. In most cases, the addresses will sync up automatically after some time. However, if you need immediate resolution, you can try logging out and logging back in to both the app and website. If the issue persists, you can reach out to Coinbase support for further assistance.
  • avatarDec 28, 2021 · 3 years ago
    Ah, the classic case of mismatched wallet addresses! It can be frustrating, but fear not, there's usually a simple solution. First, double-check that you're using the correct account credentials for both the app and website. Sometimes, users accidentally create multiple accounts or log in with different email addresses, leading to different wallet addresses. If that's not the case, try clearing your app cache and refreshing the website page. If the problem persists, it's best to contact Coinbase's customer support. They're the experts and can help you get to the bottom of this wallet address mystery!
  • avatarDec 28, 2021 · 3 years ago
    Hey there! It seems like you've stumbled upon a common issue faced by Coinbase users. The wallet address discrepancy between the app and website can be a bit puzzling, but there's no need to panic. This issue can arise due to various factors, including network synchronization delays or temporary glitches. To resolve it, you can try logging out of both the app and website, clearing your browser cache, and then logging back in. If the problem persists, don't hesitate to reach out to Coinbase's support team. They'll be more than happy to assist you in syncing up those wallet addresses!