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How can I troubleshoot tradingview alerts not working for digital currencies?

avatarFisker HendrixDec 30, 2021 · 3 years ago3 answers

I'm having trouble with my tradingview alerts for digital currencies. They don't seem to be working properly. How can I troubleshoot this issue and get my alerts working again?

How can I troubleshoot tradingview alerts not working for digital currencies?

3 answers

  • avatarDec 30, 2021 · 3 years ago
    One possible reason why your tradingview alerts for digital currencies are not working is because of incorrect settings. Make sure that you have set up your alerts correctly, including the right conditions and criteria. Double-check the price levels, indicators, and timeframes you have specified for the alerts. Additionally, ensure that you have enabled the alerts and that your notification settings are properly configured. If everything seems to be set up correctly, try clearing your browser cache and cookies, or using a different browser to see if that resolves the issue. If the problem persists, you can reach out to the tradingview support team for further assistance.
  • avatarDec 30, 2021 · 3 years ago
    Hey there! It can be frustrating when your tradingview alerts for digital currencies stop working. One thing you can try is to check if your alerts are being triggered but you're not receiving the notifications. Sometimes, alerts can be triggered but the notifications may not be delivered due to issues with your email or mobile device settings. Make sure that your email address or mobile number is correctly entered in your tradingview account settings, and check your spam or junk folders for any missed notifications. If you're still not receiving the alerts, you can try using a different email address or mobile number to see if that solves the problem. If none of these solutions work, it's best to contact tradingview support for further assistance.
  • avatarDec 30, 2021 · 3 years ago
    At BYDFi, we understand the frustration of tradingview alerts not working for digital currencies. One possible solution is to check if your tradingview account is properly connected to your chosen cryptocurrency exchange. Sometimes, alerts may not work if there is a disconnection between your tradingview account and the exchange. Make sure that you have authorized tradingview to access your exchange account and that the necessary API keys are correctly set up. If you're still experiencing issues, it's recommended to reach out to the tradingview support team or the customer support of your cryptocurrency exchange for further troubleshooting steps.