common-close-0
BYDFi
Trade wherever you are!

How to fix camera won't scan QR code issue on Android for cryptocurrency transactions?

avatarSinhaDec 27, 2021 · 3 years ago6 answers

I'm having trouble scanning QR codes with my Android camera when trying to make cryptocurrency transactions. How can I fix this issue?

How to fix camera won't scan QR code issue on Android for cryptocurrency transactions?

6 answers

  • avatarDec 27, 2021 · 3 years ago
    One possible solution is to check if the camera permission is enabled for the cryptocurrency app you are using. To do this, go to your Android device's Settings, find the App Permissions section, and make sure the camera permission is granted for the app. If it's already enabled, try restarting your phone and see if that resolves the issue.
  • avatarDec 27, 2021 · 3 years ago
    Another solution you can try is clearing the cache and data of the cryptocurrency app. Sometimes, accumulated cache files can cause issues with the camera functionality. To do this, go to your Android device's Settings, find the Apps section, locate the cryptocurrency app, and tap on it. From there, you can clear the cache and data. After doing this, try scanning the QR code again.
  • avatarDec 27, 2021 · 3 years ago
    If the above solutions don't work, you can try using a third-party QR code scanning app from the Google Play Store. There are many reliable QR code scanning apps available that might have better compatibility with your Android device's camera. Simply search for 'QR code scanner' in the Play Store, choose a highly-rated app, and install it. Then, open the app and use it to scan the QR code for your cryptocurrency transaction.
  • avatarDec 27, 2021 · 3 years ago
    At BYDFi, we recommend ensuring that your Android device's camera lens is clean and free from any dirt or smudges. Sometimes, a dirty lens can affect the camera's ability to scan QR codes accurately. Use a microfiber cloth or lens cleaning solution to gently clean the lens before attempting to scan the QR code again.
  • avatarDec 27, 2021 · 3 years ago
    If you're still experiencing issues with scanning QR codes on your Android device, it's possible that there may be a hardware problem with your camera. In this case, we suggest contacting the manufacturer or bringing your device to a professional technician for further assistance.
  • avatarDec 27, 2021 · 3 years ago
    Have you tried turning it off and on again? Just kidding! But seriously, restarting your Android device can sometimes resolve minor software glitches that may be causing issues with the camera's QR code scanning functionality. Give it a try and see if it helps!