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How to fix the issue of 2FA not working on Kraken?

avatarBruna NascimentoDec 26, 2021 · 3 years ago4 answers

I am having trouble with the 2FA (Two-Factor Authentication) not working on Kraken. Whenever I try to log in, the 2FA code doesn't seem to be accepted. What can I do to fix this issue?

How to fix the issue of 2FA not working on Kraken?

4 answers

  • avatarDec 26, 2021 · 3 years ago
    One possible solution to fix the issue of 2FA not working on Kraken is to make sure that the time on your device is synchronized correctly. 2FA codes are time-based and require accurate time synchronization to work properly. Check the time settings on your device and make sure it is set to the correct time zone and is synchronized with a reliable time source.
  • avatarDec 26, 2021 · 3 years ago
    If you are still experiencing issues with 2FA not working on Kraken, you can try resetting your 2FA settings. This can usually be done by disabling and re-enabling 2FA on your Kraken account. Make sure to follow the instructions provided by Kraken carefully to ensure a successful reset. After resetting, set up 2FA again and see if the issue is resolved.
  • avatarDec 26, 2021 · 3 years ago
    I had a similar issue with 2FA not working on Kraken, and I reached out to the customer support team at BYDFi. They were able to assist me in resolving the problem. I recommend contacting Kraken's customer support for further assistance. They have a dedicated team that can help troubleshoot and resolve issues related to 2FA.
  • avatarDec 26, 2021 · 3 years ago
    It's frustrating when 2FA doesn't work on Kraken, but don't worry, there are a few things you can try to fix the issue. First, double-check that you are entering the correct 2FA code. It's easy to mistype or mix up the numbers. If that doesn't work, try using a different device or browser to log in. Sometimes, browser extensions or settings can interfere with 2FA. If all else fails, reach out to Kraken's support team for assistance.