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Is it possible to dispute a purchase reversal on Coinbase and what is the process?

avatarMerritt EgholmDec 26, 2021 · 3 years ago3 answers

I recently had a purchase reversal on Coinbase and I'm wondering if there is a way to dispute it. Can I challenge the reversal and what is the process for doing so?

Is it possible to dispute a purchase reversal on Coinbase and what is the process?

3 answers

  • avatarDec 26, 2021 · 3 years ago
    Yes, it is possible to dispute a purchase reversal on Coinbase. If you believe that the reversal was made in error or you have evidence to support your claim, you can submit a dispute through Coinbase's customer support. They will review your case and investigate the reversal. It's important to provide any relevant information or documentation to strengthen your dispute. Keep in mind that the process may take some time, so be patient while waiting for a resolution. Good luck!
  • avatarDec 26, 2021 · 3 years ago
    Absolutely! Coinbase allows users to dispute purchase reversals. To start the process, you should contact Coinbase's customer support and explain the situation. Make sure to provide any evidence or information that supports your claim. The support team will then review your case and conduct an investigation. It's important to note that the outcome of the dispute will depend on the specific circumstances and evidence provided. Stay proactive and follow up with Coinbase to ensure your case is being handled properly.
  • avatarDec 26, 2021 · 3 years ago
    Yes, you can dispute a purchase reversal on Coinbase. As a user, you have the right to challenge any transaction that you believe was reversed incorrectly. To do so, you should reach out to Coinbase's customer support and explain the situation in detail. It's important to provide any evidence or documentation that supports your claim. Coinbase will then review your case and conduct an investigation. They will communicate with you throughout the process and provide updates on the status of your dispute. Remember to remain patient and cooperative during the resolution process.