common-close-0
BYDFi
Trade wherever you are!

Is there a direct email or phone number to reach Stephan at BitMEX?

avatarErickson WongDec 26, 2021 · 3 years ago3 answers

I'm trying to contact Stephan, a representative from BitMEX. Is there a direct email or phone number that I can use to reach him? I have some urgent inquiries regarding my account and would like to get in touch with him as soon as possible. Thank you!

Is there a direct email or phone number to reach Stephan at BitMEX?

3 answers

  • avatarDec 26, 2021 · 3 years ago
    Unfortunately, BitMEX does not provide a direct email or phone number to contact Stephan or any other representative. The best way to reach out to BitMEX's customer support is by submitting a ticket through their website. They have a dedicated support team that will assist you with your inquiries. Make sure to provide all the necessary details in your ticket to expedite the process. Good luck!
  • avatarDec 26, 2021 · 3 years ago
    Hey there! I totally get your frustration. But, let me tell you, BitMEX doesn't offer a direct email or phone number to reach Stephan or any other representative. They have their customer support system in place, and you can reach out to them by submitting a ticket on their website. They'll get back to you as soon as possible. Hang in there!
  • avatarDec 26, 2021 · 3 years ago
    As an expert in the cryptocurrency industry, I can confirm that BitMEX does not provide a direct email or phone number to contact Stephan or any other representative. However, you can easily reach out to their customer support team by submitting a ticket through their website. They are known for their prompt and efficient responses, so you can expect to hear back from them soon. In the meantime, make sure to provide all the necessary details in your ticket to help them assist you better. Best of luck with your inquiries!