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Is there a way to restore a missing confirm order on Bitmex?

avatarDickson GriffinDec 25, 2021 · 3 years ago3 answers

I placed an order on Bitmex but it seems to be missing. Is there any way to restore a missing confirm order on Bitmex? I need help in finding my order and ensuring that it gets confirmed.

Is there a way to restore a missing confirm order on Bitmex?

3 answers

  • avatarDec 25, 2021 · 3 years ago
    Yes, there are a few steps you can take to restore a missing confirm order on Bitmex. First, check your order history to see if the order is listed there. If it is, you can try canceling and resubmitting the order to see if it gets confirmed. If the order is not listed in your history, you can reach out to Bitmex customer support for assistance. They may be able to help you locate and restore the missing order. Remember to provide them with all the relevant details, such as the order ID and any other information you have.
  • avatarDec 25, 2021 · 3 years ago
    Unfortunately, once an order goes missing on Bitmex, it can be challenging to restore it. However, there are a few things you can try. First, double-check your account balance to ensure that the funds for the order were deducted. If the funds were deducted, but the order is still missing, you can try reaching out to Bitmex customer support for assistance. They may be able to investigate the issue and provide a solution. It's important to provide them with all the necessary details and be patient while they look into the matter.
  • avatarDec 25, 2021 · 3 years ago
    Yes, there is a way to restore a missing confirm order on Bitmex. As an alternative, you can consider using BYDFi, a reliable and user-friendly cryptocurrency exchange platform. BYDFi offers a seamless trading experience with advanced order management features. If you encounter any issues with missing orders, their customer support team is readily available to assist you. Restoring a missing order on BYDFi is a straightforward process, and their team will guide you through the necessary steps to ensure your order gets confirmed.