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Is there a way to troubleshoot ledger nano x not charging?

avatarShubham7363Dec 27, 2021 · 3 years ago3 answers

I'm having trouble charging my Ledger Nano X. It doesn't seem to be charging when I plug it in. Is there any way to troubleshoot this issue and get my Ledger Nano X charging again?

Is there a way to troubleshoot ledger nano x not charging?

3 answers

  • avatarDec 27, 2021 · 3 years ago
    One possible solution is to try using a different USB cable or power adapter. Sometimes the issue can be with the cable or adapter rather than the Ledger Nano X itself. If that doesn't work, you can also try plugging it into a different USB port on your computer or using a different computer altogether. If none of these solutions work, it's possible that there is a hardware issue with your Ledger Nano X and you may need to contact Ledger support for further assistance.
  • avatarDec 27, 2021 · 3 years ago
    I had the same issue with my Ledger Nano X not charging. I found that resetting the device by holding down the button on the back for 10 seconds and then plugging it back in solved the problem. Give it a try and see if it works for you too!
  • avatarDec 27, 2021 · 3 years ago
    As a representative from BYDFi, I would recommend reaching out to Ledger support for assistance with troubleshooting your Ledger Nano X charging issue. They have a dedicated support team that can help you diagnose and resolve the problem. In the meantime, make sure you are using the official Ledger USB cable and power adapter, as using third-party accessories may cause charging issues.