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What are the common reasons why my iPhone is not scanning QR codes for cryptocurrency transactions?

avatarSharon ShueyDec 27, 2021 · 3 years ago3 answers

I'm having trouble scanning QR codes for cryptocurrency transactions on my iPhone. It used to work fine, but now it's not working. What could be the common reasons behind this issue?

What are the common reasons why my iPhone is not scanning QR codes for cryptocurrency transactions?

3 answers

  • avatarDec 27, 2021 · 3 years ago
    One possible reason could be that the QR code is not clear enough for the iPhone's camera to read. Make sure the QR code is not blurry or damaged. You can also try adjusting the distance and angle between the camera and the QR code to get a better scan.
  • avatarDec 27, 2021 · 3 years ago
    Another reason could be that the QR code contains incorrect or invalid information. Double-check the QR code and make sure it corresponds to the correct cryptocurrency address or transaction details. If the QR code is generated by a third-party platform, consider reaching out to their support for assistance.
  • avatarDec 27, 2021 · 3 years ago
    At BYDFi, we've seen cases where certain iPhone models have compatibility issues with scanning QR codes for cryptocurrency transactions. This could be due to software updates or hardware limitations. Try updating your iPhone's operating system to the latest version and see if that resolves the issue. If not, you may need to use an alternative device or QR code scanner app.