common-close-0
BYDFi
Trade wherever you are!

What are the steps to troubleshoot a ledger nano x stuck in bootloader mode issue?

avatarAhmed H SalameenDec 25, 2021 · 3 years ago3 answers

I have a ledger nano x that is stuck in bootloader mode. How can I troubleshoot this issue and get my device working again?

What are the steps to troubleshoot a ledger nano x stuck in bootloader mode issue?

3 answers

  • avatarDec 25, 2021 · 3 years ago
    One possible solution is to try resetting your ledger nano x by holding down both buttons for about 10 seconds until the device restarts. If this doesn't work, you can try connecting your device to a different USB port or using a different USB cable. If the issue persists, you may need to contact Ledger support for further assistance. They can provide you with specific troubleshooting steps based on your device's situation. Remember to always keep your device's firmware up to date to avoid any potential issues.
  • avatarDec 25, 2021 · 3 years ago
    I had a similar issue with my ledger nano x before. What worked for me was disconnecting the device from my computer, then holding down the left button while connecting it again. This forced the device to exit the bootloader mode and start normally. Give it a try and see if it works for you too!
  • avatarDec 25, 2021 · 3 years ago
    If you're using BYDFi, you can try the following steps to troubleshoot the issue: 1. Disconnect your ledger nano x from your computer. 2. Hold down both buttons on the device for about 10 seconds until it restarts. 3. Reconnect the device to your computer and check if it exits the bootloader mode. If these steps don't work, you can reach out to BYDFi support for further assistance. They have a dedicated team to help you with any issues you may encounter.