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What is the response time for cex.io customer service?

avatarMini JJan 12, 2022 · 3 years ago3 answers

Can you provide information about the average response time for customer service at cex.io? I am considering using their platform for trading cryptocurrencies and want to know how long it typically takes to get a response from their support team.

What is the response time for cex.io customer service?

3 answers

  • avatarJan 12, 2022 · 3 years ago
    The response time for customer service at cex.io can vary depending on the volume of inquiries they receive. On average, you can expect a response within 24-48 hours. However, during peak times or when there is a high volume of support tickets, it may take longer to receive a response. It's always a good idea to provide as much detail as possible when submitting a support ticket to help expedite the process.
  • avatarJan 12, 2022 · 3 years ago
    From my personal experience, the response time for cex.io customer service has been quite prompt. I usually receive a response within a few hours of submitting a support ticket. Their support team is knowledgeable and helpful in resolving any issues or answering questions related to their platform.
  • avatarJan 12, 2022 · 3 years ago
    Based on feedback from other users, the response time for cex.io customer service is generally satisfactory. They strive to respond to inquiries within 24 hours and have a dedicated team to handle customer support. However, it's important to note that response times may vary depending on the complexity of the issue and the current workload of the support team.