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What should I do if I have been scammed by someone claiming to be Coinbase support?

avatarFacundoDec 24, 2021 · 3 years ago1 answers

I recently fell victim to a scam where someone pretended to be Coinbase support and tricked me into giving them my personal information and funds. What steps should I take to address this issue and protect myself?

What should I do if I have been scammed by someone claiming to be Coinbase support?

1 answers

  • avatarDec 24, 2021 · 3 years ago
    I'm sorry to hear that you've been scammed by someone claiming to be Coinbase support. It's unfortunate that scammers are using such tactics to deceive people. Here's what you can do to handle the situation: 1. Contact Coinbase: Reach out to Coinbase's customer support immediately and inform them about the scam. They have experience dealing with such cases and can guide you on the necessary steps to take. 2. Secure your accounts: Change your passwords for all your online accounts, including Coinbase. Enable two-factor authentication for added security. 3. Report the scam: File a complaint with your local law enforcement agency and provide them with all the details of the scam. This will help in their investigation and increase the chances of catching the scammer. 4. Be cautious in the future: Learn from this experience and be more vigilant when dealing with online platforms. Always double-check the authenticity of any communication claiming to be from Coinbase or any other exchange. I hope this helps you in resolving the issue and preventing future scams. Stay safe and be cautious when dealing with cryptocurrency.