What steps should I take if Coinbase takes my money without authorization?

1 answers

• Dec 27, 2021 · 3 years ago
  If Coinbase takes your money without authorization, it can be a frustrating experience. Here's what you can do: 1. Contact Coinbase Support: Reach out to Coinbase's customer support team and explain the situation. Provide them with all the relevant details, such as the transaction ID and any supporting documents. 2. Document Everything: Keep a record of all your communication with Coinbase, including emails, chat logs, and phone calls. This will be useful if you need to escalate the issue. 3. Escalate the Issue: If Coinbase is unresponsive or unable to resolve the problem, you can escalate the issue by filing a complaint with the appropriate regulatory authorities. They can investigate the matter and help you recover your funds. 4. Be Patient: Resolving such issues can take time. Stay patient and follow up with Coinbase regularly to ensure progress is being made. Remember, it's important to take action and advocate for yourself if Coinbase takes your money without authorization. Don't hesitate to seek legal advice if necessary.
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