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Why is my Ledger Live update not completing?

avatarTesfalem TamenewelduDec 26, 2021 · 3 years ago5 answers

I'm trying to update my Ledger Live software, but it's not completing the update. What could be the reason for this?

Why is my Ledger Live update not completing?

5 answers

  • avatarDec 26, 2021 · 3 years ago
    There could be several reasons why your Ledger Live update is not completing. One possibility is that there is a problem with your internet connection. Make sure you have a stable and reliable internet connection before attempting the update. Another possibility is that there is a temporary issue with the Ledger Live servers. In this case, you can try again later or contact Ledger support for assistance. It's also possible that there is a compatibility issue with your operating system or device. Check the system requirements for Ledger Live and make sure your device meets the necessary specifications.
  • avatarDec 26, 2021 · 3 years ago
    I had the same issue with my Ledger Live update. I realized that my antivirus software was blocking the update process. Try disabling your antivirus temporarily and see if that resolves the issue. If it does, you can add an exception for Ledger Live in your antivirus settings to prevent future issues.
  • avatarDec 26, 2021 · 3 years ago
    At BYDFi, we've seen similar issues with Ledger Live updates. One common cause is insufficient storage space on your device. Check if you have enough free space and delete any unnecessary files or applications. Another possible solution is to uninstall and reinstall Ledger Live. This can help resolve any software conflicts or corrupted files that may be causing the update to fail. If none of these solutions work, it's best to reach out to Ledger support for further assistance.
  • avatarDec 26, 2021 · 3 years ago
    I faced a similar problem with my Ledger Live update, and it turned out that the issue was with the USB cable I was using. Try using a different USB cable and see if that resolves the problem. Sometimes, a faulty or incompatible cable can prevent the update from completing successfully.
  • avatarDec 26, 2021 · 3 years ago
    I understand how frustrating it can be when your Ledger Live update doesn't complete. One thing you can try is to restart your computer and then attempt the update again. This can help refresh the system and resolve any temporary glitches that may be causing the issue. If the problem persists, you can also try updating Ledger Live on a different device to see if the issue is specific to your current device.