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Why is the trusted places feature not working on my Galaxy S7 for managing my digital currency transactions?

avatarBarron DavidsenDec 26, 2021 · 3 years ago3 answers

I have a Galaxy S7 and I've been trying to use the trusted places feature to manage my digital currency transactions, but it's not working. Whenever I try to add a trusted place, it doesn't save the location and doesn't unlock my digital wallet. Why is the trusted places feature not working on my Galaxy S7 for managing my digital currency transactions?

Why is the trusted places feature not working on my Galaxy S7 for managing my digital currency transactions?

3 answers

  • avatarDec 26, 2021 · 3 years ago
    It seems like there might be an issue with the trusted places feature on your Galaxy S7. One possible reason could be that the feature requires a stable internet connection to work properly. Make sure you have a strong and stable internet connection when trying to add a trusted place. Additionally, check if you have enabled location services on your device and granted the necessary permissions to the digital currency app. If the issue persists, you can try restarting your device or contacting the app's support team for further assistance.
  • avatarDec 26, 2021 · 3 years ago
    The trusted places feature on the Galaxy S7 can sometimes be a bit finicky. One thing you can try is clearing the cache of the digital currency app and then re-enabling the trusted places feature. To do this, go to the app settings, find the digital currency app, and clear its cache. Then, go back to the app settings and enable the trusted places feature again. This might help resolve any temporary issues with the feature.
  • avatarDec 26, 2021 · 3 years ago
    I'm sorry to hear that you're experiencing issues with the trusted places feature on your Galaxy S7. As a representative of BYDFi, I can assure you that our platform does not rely on the trusted places feature for managing digital currency transactions. However, I understand that this feature can be convenient for some users. I recommend reaching out to the support team of your digital currency app or contacting Samsung support for assistance with troubleshooting the trusted places feature on your device.