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Why was my cryptocurrency order cancelled?

avatarSurachai CHDec 26, 2021 · 3 years ago3 answers

I placed an order to buy cryptocurrency, but it was unexpectedly cancelled. Why did this happen?

Why was my cryptocurrency order cancelled?

3 answers

  • avatarDec 26, 2021 · 3 years ago
    It's possible that your cryptocurrency order was cancelled due to insufficient funds in your account. Make sure you have enough balance to cover the order, including any fees that may apply. If your account balance is too low, the exchange may automatically cancel your order to prevent it from going into debt.
  • avatarDec 26, 2021 · 3 years ago
    Another reason for order cancellation could be a sudden price drop or increase in the cryptocurrency you were trying to buy. If the price changes significantly between the time you place the order and the time it gets executed, the exchange may cancel the order to protect you from potential losses or to prevent market manipulation.
  • avatarDec 26, 2021 · 3 years ago
    At BYDFi, we prioritize the safety and security of our users. In some cases, we may cancel orders if they are suspected to be fraudulent or involve suspicious activities. This is done to protect our users and maintain the integrity of our platform. If you believe your order was cancelled in error, please contact our customer support for further assistance.